Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

See item details for return and exchange eligibility.

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

Privacy policy

Privacy Policy – Habip Yildiz – PirlantaHomeDecor

This policy explains how I collect and use your personal information when you buy from my Etsy shop.

Information I collect: To fulfil your order, I receive your name, shipping address, email address, and the details of your order (including measurements and custom requests). I may also keep the messages you send me through Etsy.

Why I use it: I use this information only to make and ship your order, communicate with you about it, handle any issues, and meet my legal obligations. My lawful bases are performance of a contract, my legitimate interest in running my shop, and compliance with legal obligations.

Sharing: I share your information only as needed with Etsy, shipping carriers that deliver your order, and where required by law (for example, tax authorities). I do not sell your information.

International transfers: My workshop is in Türkiye, so your information is processed outside your country. I take reasonable steps to keep it safe.

How long I keep it: I keep order information for as long as required to meet tax and accounting obligations, and then delete it.

Your rights: If you are in the EU/EEA or UK, you have the right to access, correct, delete, or restrict the use of your personal information, to object to its processing, to data portability, and to complain to your local data protection authority.

Contact: Habip Yildiz, PirlantaHomeDecor, Bursa, Türkiye. Email: yildizhabip96@gmail.com or message me through Etsy.